This paper explains how procedural justice can improve the efficiency and effectiveness of law enforcement organizations. Not only does procedural justice improve effectiveness and efficiency, but it provides transparency, accountability and legitimacy. Each interaction with the public helps to shape how citizens view law enforcement and its administration. Procedural justice believes in particular principles, which also help bridge the gap between certain ethnic groups and law enforcement.
While interacting with the public, law enforcement officers should take the time to ensure that person comprehends what is happening. This allows the citizen to be more confident and trusting of the situation around them. Handling complaints in a timely manner provides legitimacy to that department, which also builds trust. Citizens know their voice is being heard and their concerns are important to administrators. Procedural justice is effective when cooperation exists. The pillars of procedural justice provide the tools necessary for law enforcement to build trust, legitimacy, and cooperation with the community they serve.