What Do You Want from Us? Evaluating Student Interest in Technology-Based Services in Academic Libraries

Date
2019
Authors
Elkins, Susan
Hwang, Soo-yeon
Kim, Dianna
Manolovitz, Tyler
Mueller, Kat Landry
Owens, Erin
Journal Title
Journal ISSN
Volume Title
Publisher
College & Research Libraries
Abstract

Following two previous studies in 2010 and 2013, this study intends to identify current trends of Sam Houston State University students’ technology and communication needs and preferences regarding library services and resources. Drawing comparisons to two previous local studies and national datasets, such as those from Pew Internet Research and the EDUCAUSE Center for Analysis and Research (ECAR), the findings revealed, among other things, a decline in tablet usage and interest, continued need for library computers, and a complex relationship between social media usage and engagement with the library. The results of this survey will inform and guide the library and the profession to most efficiently and effectively offer desired library services and engage students on appropriate social media platforms.

Description
Article originally published in College & Research Libraries
Keywords
Technology, library services, longitudinal study
Citation
Elkins, S., Hwang, S., Kim, D., Manolovitz, T., Mueller, K., & Owens, E. (2020). What Do You Want from Us? Evaluating Student Interest in Technology-Based Services in Academic Libraries. College & Research Libraries, 81(5), 844. doi:https://doi.org/10.5860/crl.81.5.844